FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

you will receive the exact product shown in the picture.
We take great care to ensure that all product images accurately represent what you will receive. If there are any variations, they will be clearly mentioned in the product description.

Where can I view my sales receipt?

You can view your sales receipt in the order confirmation email sent to you after purchase.
Additionally, if you created an account, you can log in and find your receipt under your order history.

How can I return an item?

To return an item, please contact our customer service team within the return period.
We will provide you with detailed instructions on how to proceed. Make sure the item is unused and in its original packaging.

Will you restock items indicated as “out of stock?”

We will do our best to restock items as soon as they are out of stock. If you would like to receive restock notifications, please register and subscribe to our inventory updates, and we will inform you as soon as the item is available.

Where can I ship my order?

We ship orders to all locations listed at checkout.
Simply enter your address during checkout, and if we ship to your region, you’ll see available shipping options.

CONTACT US FOR ANY QUESTIONS

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